Our story
Built one route at a time
UO started with one van, one driver, and a simple idea: businesses deserve delivery service that feels personal — not outsourced to an anonymous network.
Founded by a former regional carrier dispatcher, UO has grown into a fleet of 12 vehicles and 18 drivers — all local, all accountable. We're still independent, still owner-operated, and still answer the phone ourselves.
Today we serve law firms, medical labs, e-commerce brands, and thousands of individuals who need reliability without the corporate runaround.
- 2016
- Founded & still independent
- 12
- Vehicles in the fleet
- 18
- Local, vetted drivers
- 3
- Metro dispatch hubs
Our promise
Independent by choice, accountable by design
Three dispatch hubs covering greater metro area & 120-mile radius. No franchise playbook, no offshore queue — just a local team that owns every delivery end to end.
- Owner-operated since 2016 — still independent today
- Named drivers and dispatchers on every route
- Live tracking and proof on every delivery
- A real person answers the phone
Fleet & coverage
The capacity behind every promise
12 vehicles
Sprinter vans, box trucks, and refrigerated units for sensitive cargo.
18 drivers
Background-checked, locally hired, trained in chain-of-custody protocols.
Greater Metro Area & 120-mile radius
Three dispatch hubs covering the metro core and surrounding counties.
What we stand for
Accountability, transparency, and community — the principles that guide every route we run.
Accountability
Every driver has a name, a direct line, and ownership of their route.
Transparency
Live tracking and honest ETAs — we tell you when we're late before you ask.
Community
We hire local, buy local, and invest in the neighborhoods we serve.
Work with us
Put a local team on your last mile
Whether you're shipping one package or a thousand a week, we'll build a plan around your business.
- Tailored routes for your volume and windows
- Quote within one business day
- Live tracking and proof on every delivery
- Named coordinator — not a call center
Choose UO
Deliver with confidence
Get a tailored quote within one business day. No commitments until you're ready.
- Quote within one business day
- No commitments until you're ready
- Transparent, all-in pricing